@She Thanks for reaching out! Regarding your question, ActiveBuds has recently undergone a major upgrade to EarSync OS 2.0. This update makes the AI voice interaction more intuitive and phases ou...
@She Thanks for reaching out! Regarding your question, ActiveBuds has recently undergone a major upgrade to EarSync OS 2.0. This update makes the AI voice interaction more intuitive and phases ou...
oops didn't relaize there were so many updates already - i'll update back
tried firmare upgrade then it auto reboot - still getting the same "unauthorized!" error when attempting to use ChatPal - not sure can I just have this expensive peice of tech replaced?
Please note I already did a factory reset even the ChatPal app was updated I am still getting the very same erro when launchin ChatPal ""unauthorized!""- is this device already defective?
I was suddenly unable to use ChatPal and gettingn "unauthorized!" prompt (not sure why it's acting like this) as a result this is pretty much useless case for me only used just as normal earbuds - ...
@Naoki Hello! Thank you for reaching out and providing detailed information about the issue you're experiencing! Based on your description, it appears that the issue is related to the...
The steps to erase local prompt: 1. Go to settings --> Apps & notifications; 2. Tap "Launcher" , then "Storage"; 3. Tap Clear Data. Then the conversation with GPT will be deleted!
@She Thank you for your valuable feedback. We understand your concern regarding the privacy of your chat history with ChatGPT. Currently, the device only stores the last 15 conversations locally....
I noticed the ChatGPT chat history doesn't have any option to be erased, it would be more personal if we have this option to erase history of question both via earbuds case and via voice prompt. T...
Hello @Naoki! Thank you for reaching out with your concern regarding the AppStore link prompt when connecting your Zerda ITM03 to iOS devices. The quick answer: ignore it and it w...
Ikkoaudio indeed offers a range of high-quality audio products that have impressed many users with their performance and design. If you're looking for a reliable and effective tool to enhance your ...
Onkyo HF Player app has upsampling (~192kHz) ability but when turning on it or "48kHz" mode, nothing can hear through ITM03 (though HF app recognized DAC and shows "192kHz"). If I turns upsampling ...
It may be not about firmwares, but can you paste the AppStore link that appears only when connecting Zerda ITM03 to iOS devices for the first time? Always rejected "This app is currently not avail...
Greetings, friends!🎊🎉🎈 This week we are thrilled to announce that iKKO ActiveBuds has been honored with the iF Design Award! Following our consecutive three-year win of the VGP (V...
Hi @yasushi If you check ‘About case - Build number’ and it shows 20240506 or 20240507, then you have the most up-to-date OS. The difference between these build numbers is just t...
J'ai aussi version 20240506 est pas de mise à jour
Est ce que la dernière version est lancer parce que chez moi il me dit aucune mise à jour et la version du Launcher est V1.0.30
Hello, My Activebuds can't be newer system than 20240506. Even I click 'search for the newest version of the file' , it says 'Your phone is already on the latest version' and I cannot update. Ho...
@iKKO oui mon problème est résolu et je peut me connecter son problème merci .
Hello iKKO Community, We have another exciting update for you this week! Launcher Update: We are thrilled to announce the release of Launcher V1.0.31. This update introduces the n...