How to see spotify statsTo see your Spotify stats, use Spotify Wrapped for annual highlights. For detailed insights, try SpotiPie. Log in with Spotify to view your top tracks and hours listened. Ar...

It sounds frustrating that Apple Music isn't working properly for you. If you're having trouble connecting, you might want to try restarting the app or your device to see if that helps. Also, make ...

@She Hello! We understand your concern regarding the voice recognition accuracy. Could you please try the following: If you are using the earphones, please make sure that the Bluetooth connecti...

It sounds like you're experiencing a frustrating issue with the Onkyo HF Player app and the ITM03 DAC. Sometimes, software glitches or compatibility issues can cause problems like this. You might w...

the ChatPal worked, already after all of multiple firmware updates - but strang thing is that that tha tap to ChatPal from main screen is quite dumb and doesn't understand any of any of my query!

@She We will wait for you to try it out after the update!😀

@She Thanks for reaching out! Regarding your question, ActiveBuds has recently undergone a major upgrade to EarSync OS 2.0. This update makes the AI voice interaction more intuitive and phases ou...

oops didn't relaize there were so many updates already - i'll update back

tried firmare upgrade then it auto reboot - still getting the same "unauthorized!" error when attempting to use ChatPal - not sure can I just have this expensive peice of tech replaced?

Please note I already did a factory reset even the ChatPal app was updated I am still getting the very same erro when launchin ChatPal ""unauthorized!""- is this device already defective?

I was suddenly unable to use ChatPal and gettingn "unauthorized!" prompt (not sure why it's acting like this) as a result this is pretty much useless case for me only used just as normal earbuds - ...

@Naoki  Hello! Thank you for reaching out and providing detailed information about the issue you're experiencing! Based on your description,  it appears that the issue is related to the...

The steps to erase local prompt: 1. Go to settings --> Apps & notifications; 2. Tap "Launcher" , then "Storage"; 3. Tap Clear Data. Then the conversation with GPT will be deleted!

@She Thank you for your valuable feedback. We understand your concern regarding the privacy of your chat history with ChatGPT. Currently, the device only stores the last 15 conversations locally....

I noticed the ChatGPT chat history doesn't have any option to be erased, it would be more personal if we have this option to erase history of question both via earbuds case and via voice prompt. T...

Hello @Naoki!     Thank you for reaching out with your concern regarding the AppStore link prompt when connecting your Zerda ITM03 to iOS devices. The quick answer: ignore it and it w...

Ikkoaudio indeed offers a range of high-quality audio products that have impressed many users with their performance and design. If you're looking for a reliable and effective tool to enhance your ...

Onkyo HF Player app has upsampling (~192kHz) ability but when turning on it or "48kHz" mode, nothing can hear through ITM03 (though HF app recognized DAC and shows "192kHz"). If I turns upsampling ...

It may be not about firmwares, but can you paste the AppStore link that appears only when connecting Zerda ITM03 to iOS devices for the first time? Always rejected "This app is currently not avail...

  Greetings, friends!🎊🎉🎈   This week we are thrilled to announce that iKKO ActiveBuds has been honored with the iF Design Award! Following our consecutive three-year win of the VGP (V...