Help & Troubleshooting

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11/6/23, 11:41 PM • Shiqi iKKO 11/24/24, 9:49 PM

14

14
Posts

561
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iKKO
11/24/24, 9:49 PM

Hiroki様@HIROKI この度は、弊社のActiveBudsをご購入いただき、誠にありがとうございます。また、このような問題が発生し、ご不便をおかけしましたこと、心よりお詫び...
Welcome to the Q&A Section
11/6/23, 7:53 PM • Shiqi iKKO 11/6/23, 7:53 PM

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1
Posts

190
Views

Shiqi iKKO
11/6/23, 7:53 PM

🙋 Welcome to the Q&A Section Your Gateway to Expert Solutions & Advice 🔍 Got Question...
d

activebuds I bought it and used it for two months and the touchscreen is malfunctioning.
3/28/25, 6:25 AM • dongmin 5/4/25, 4:57 AM

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2
Posts

28
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iKKO
5/4/25, 4:57 AM

Hi dongmin, Thank you for sharing this — we're really sorry to hear about the touchscreen ...
S

ActiveBuds lost functionality connecting from earbuds to any device
3/11/25, 10:45 PM • She 5/4/25, 4:53 AM

2

2
Posts

23
Views

iKKO
5/4/25, 4:53 AM

Hi there, We’re really sorry to hear about the trouble you’re experiencing after the...
M

Screen display not working
2/24/25, 11:50 AM • Marlyn 5/4/25, 4:49 AM

2

2
Posts

24
Views

iKKO
5/4/25, 4:49 AM

Hi Marlyn, Thanks for reaching out — we’re sorry to hear about the screen issue. Si...
T

RCS or SMS
2/18/25, 8:30 AM • Tyler 5/4/25, 4:47 AM

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2
Posts

15
Views

iKKO
5/4/25, 4:47 AM

Hi Tyler, Thanks for your question! Our ActiveBuds currently support SMS messaging when connect...
M

update Where to Find the Latest Recovery ROM for iKKO ActiveBuds?
2/17/25, 10:48 AM • Maria 5/4/25, 4:45 AM

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2
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9
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iKKO
5/4/25, 4:45 AM

Hi Maria, Thank you for your message! For firmware requests, please reach out to our support te...
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Real Time ChatGPT
11/20/24, 3:42 AM • Shayne 11/24/24, 10:50 PM

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2
Posts

112
Views

iKKO
11/24/24, 10:50 PM

@Shayne Thank you for reaching out and sharing your experience. The mobile version of GPT i...
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Error scanning Membership Code
7/14/24, 12:12 PM • Chris 8/4/24, 11:26 PM

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9
Posts

298
Views

iKKO
8/4/24, 11:26 PM

@Stephen Greetings from the iKKO Team! Please try uninstalling the iKKO app and then reinstallin...
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getting error w/ChatPal (suddenly getting unauthorized)
7/2/24, 4:39 PM • She 7/4/24, 11:47 PM

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8
Posts

118
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iKKO
7/4/24, 11:47 PM

@She Hello! We understand your concern regarding the voice recognition accuracy. Could you pleas...
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vibration
5/7/24, 4:58 PM • Rhoderick 5/15/24, 2:42 AM

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4
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59
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iKKO
5/15/24, 2:42 AM

@Rhoderick Hi Rhoderick, Sorry for the wait! Currently, we're unable to disable the vibra...

Help & Troubleshooting

More Question? Ask Here 11/6/23, 11:41 PM • Shiqi iKKO 11/24/24, 9:49 PM

Welcome to the Q&A Section 11/6/23, 7:53 PM • Shiqi iKKO 11/6/23, 7:53 PM

activebuds I bought it and used it for two months and the touchscreen is malfunctioning. 3/28/25, 6:25 AM • dongmin 5/4/25, 4:57 AM

ActiveBuds lost functionality connecting from earbuds to any device 3/11/25, 10:45 PM • She 5/4/25, 4:53 AM

Screen display not working 2/24/25, 11:50 AM • Marlyn 5/4/25, 4:49 AM

RCS or SMS 2/18/25, 8:30 AM • Tyler 5/4/25, 4:47 AM

update Where to Find the Latest Recovery ROM for iKKO ActiveBuds? 2/17/25, 10:48 AM • Maria 5/4/25, 4:45 AM

Real Time ChatGPT 11/20/24, 3:42 AM • Shayne 11/24/24, 10:50 PM

Error scanning Membership Code 7/14/24, 12:12 PM • Chris 8/4/24, 11:26 PM

getting error w/ChatPal (suddenly getting unauthorized) 7/2/24, 4:39 PM • She 7/4/24, 11:47 PM

vibration 5/7/24, 4:58 PM • Rhoderick 5/15/24, 2:42 AM

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I bought it and used it for two months and the touchscreen is malfunctioning.

new order for ActiveBuds AB02

ActiveBuds lost functionality connecting from earbuds to any device

Latest posts

📢 Important | iKKO Mobile App Upgrade

Turn your online meetings into AI Notes — automatically ✍️

📢 Important | iKKO Mobile App Upgrade

Turn your online meetings into AI Notes — automatically ✍️

Update — Translation Feature Major Upgrade & New Interface Enhancements

DeepSeek langue français

I bought it and used it for two months and the touchscreen is malfunctioning.

new order for ActiveBuds AB02

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More Question? Ask Here
11/6/23, 11:41 PM • Shiqi iKKO 11/24/24, 9:49 PM

Welcome to the Q&A Section
11/6/23, 7:53 PM • Shiqi iKKO 11/6/23, 7:53 PM

activebuds I bought it and used it for two months and the touchscreen is malfunctioning.
3/28/25, 6:25 AM • dongmin 5/4/25, 4:57 AM

ActiveBuds lost functionality connecting from earbuds to any device
3/11/25, 10:45 PM • She 5/4/25, 4:53 AM

Screen display not working
2/24/25, 11:50 AM • Marlyn 5/4/25, 4:49 AM

RCS or SMS
2/18/25, 8:30 AM • Tyler 5/4/25, 4:47 AM

update Where to Find the Latest Recovery ROM for iKKO ActiveBuds?
2/17/25, 10:48 AM • Maria 5/4/25, 4:45 AM

Real Time ChatGPT
11/20/24, 3:42 AM • Shayne 11/24/24, 10:50 PM

Error scanning Membership Code
7/14/24, 12:12 PM • Chris 8/4/24, 11:26 PM

getting error w/ChatPal (suddenly getting unauthorized)
7/2/24, 4:39 PM • She 7/4/24, 11:47 PM

vibration
5/7/24, 4:58 PM • Rhoderick 5/15/24, 2:42 AM