Posts made by iKKO

• 📢 Important | iKKO Mobile App Upgrade

  Dear users, The original iKKO app has officially been discontinued. Say hello to iKKO Connect — our brand-new mobile app, redesigned for a smarter, smoother experience across all your devic...

  posted in iKKO News & Updates

  

  iKKO
  5/24/25, 6:35 AM
• Turn your online meetings into AI Notes — automatically ✍️

  Dear Community, Stop juggling between talking and note-taking.With iKKO ActiveBuds, you can record your online meetings on Zoom, Google Meet, Microsoft Teams, and more — then automatically t...

  posted in iKKO News & Updates

  

  iKKO
  5/16/25, 5:02 AM
• Update — Translation Feature Major Upgrade & New Interface Enhancements

  Hi @Oleksandra Thanks for reaching out! We’re sorry to hear you're having trouble with the AI translation voice playback. To help you resolve this quickly, could you please contact our supp...

  posted in iKKO News & Updates

  

  iKKO
  5/4/25, 5:00 AM
• DeepSeek langue français

  Bonjour Badreddine,Merci pour votre message ! Vous pouvez essayer de lui parler directement en français, et il vous répondra dans la même langue. 😊 N'hésitez pas &agrav...

  posted in Urgent Improvement Requirements

  

  iKKO
  5/4/25, 4:58 AM
• I bought it and used it for two months and the touchscreen is malfunctioning.

  Hi dongmin, Thank you for sharing this — we're really sorry to hear about the touchscreen issue you're experiencing with your ActiveBuds. Please contact our support team directly at support...

  posted in Help & Troubleshooting

  

  iKKO
  5/4/25, 4:57 AM
• new order for ActiveBuds AB02

  Hi there, Thank you for your interest in ActiveBuds AB02 — we’re excited to hear about your use case! We’re happy to share that ActiveBuds AB02 covers most of the features you&r...

  posted in Order Support

  

  iKKO
  5/4/25, 4:56 AM
• ActiveBuds lost functionality connecting from earbuds to any device

  Hi there, We’re really sorry to hear about the trouble you’re experiencing after the latest firmware update — we totally understand how frustrating that must be. To restore func...

  posted in Help & Troubleshooting

  

  iKKO
  5/4/25, 4:53 AM
• I can't seem to connect my phone to the error code 1002 and ActiveBuzz!

  Hi Hyewon, Thank you for your message — we’re here to help! To fix error code 1002 and connection issues, please follow these steps: 1️⃣ On your ActiveBuds home screen, swipe up from...

  posted in ChatRoom: Casual Convo Corner

  

  iKKO
  5/4/25, 4:51 AM
• Screen display not working

  Hi Marlyn, Thanks for reaching out — we’re sorry to hear about the screen issue. Since your ActiveBuds still pair and function normally, it sounds like the screen may need a closer lo...

  posted in Help & Troubleshooting

  

  iKKO
  5/4/25, 4:49 AM
• RCS or SMS

  Hi Tyler, Thanks for your question! Our ActiveBuds currently support SMS messaging when connected to a network (via SIM card or Wi-Fi).  If you’d like the most up-to-date info or help...

  posted in Help & Troubleshooting

  

  iKKO
  5/4/25, 4:47 AM
• Where to Find the Latest Recovery ROM for iKKO ActiveBuds?

  Hi Maria, Thank you for your message! For firmware requests, please reach out to our support team directly at support@ikkoaudio.com. We'll be happy to assist you with the latest updates or guide ...

  posted in Help & Troubleshooting

  

  iKKO
  5/4/25, 4:45 AM
• Battery

  Dear Vivian, Thank you for reaching out! We're sorry to hear about the battery issue you're experiencing. To ensure you receive the best assistance, please contact our official after-sales suppor...

  posted in Urgent Improvement Requirements

  

  iKKO
  5/4/25, 4:43 AM
• Add more apps brawl stars game and Spotify

  Hi Alisha, Thank you for your message! Just to confirm — Spotify is already supported on ActiveBuds! 🎧 You can install it directly from the App Library or by downloading the APK file if pre...

  posted in Suggestions

  

  iKKO
  5/4/25, 4:38 AM
• Phone Call Recording + AI Notes Are Here 🚀

  Dear Community, We’re thrilled to introduce one of our biggest feature updates yet: iKKO ActiveBuds now support Phone Call Recording and AI-Powered Smart Notes! (Fully compatible with a...

  posted in iKKO News & Updates

  

  iKKO
  5/4/25, 4:25 AM
• Introducing Dual AI Mode – ChatGPT + DeepSeek 🎧

  Your ActiveBuds now come with two powerful AI minds built in.Switch effortlessly between ChatGPT and DeepSeek, each with unique strengths: 🔹 ChatGPT – Perfect for natural conversations, writ...

  posted in iKKO News & Updates

  

  iKKO
  5/4/25, 3:48 AM
• what is the shipping date？

  @Jeonghoon  Hello!   Thank you for reaching out.We noticed it’s possible that a payment issue caused the system to flag the order as "high risk" rather than an address-related con...

  posted in Order Support

  

  iKKO
  12/30/24, 3:58 AM
• Update — ChatGPT-Dan Mode

  @LIN 感謝您的關注！我們非常重視客戶的隱私保護，所有資料都會嚴格保密。我們使用的是合法且正規的正版軟件，並遵守相關法律法規來保障您的個人資料安全。因此，您可以放心使用我們的產品和服務。非常感謝您對我們產品的支持！

  posted in iKKO News & Updates

  

  iKKO
  12/12/24, 2:43 AM
• Your Privacy Matters: How iKKO Protects Your Data

  To Our Beloved iKKO Community, In response to recent questions about privacy, we’d like to take this opportunity to provide a detailed explanation and assurance regarding how we protect your...

  posted in iKKO News & Updates

  

  iKKO
  11/27/24, 12:54 AM
• Messaging

  @LIN 感謝您的建議！我們會將您的需求反饋給技術研發部門，作為後續功能優化的參考。非常感謝您對我們產品的支持！   Thank you for your suggestion! We will share your request with our technical development team as a ref...

  posted in ChatRoom: Casual Convo Corner

  

  iKKO
  11/27/24, 12:43 AM
• Device exchange

  @LIN 感謝您的關注！目前ActiveBuds的AI功能正在不斷迭代升級，新版本的相關資訊也會在第一時間公佈。請持續關注我們的官方平台，了解最新消息！

  posted in ActiveBuds Pre-Order FAQ

  

  iKKO
  11/24/24, 10:56 PM