The touchscreen touches a specific area and prevents me from using the desired function.
I tried rebooting it about 7 times, but it was the same.
The touchscreen touches a specific area and prevents me from using the desired function.
I tried rebooting it about 7 times, but it was the same.
Hi dongmin,
Thank you for sharing this — we're really sorry to hear about the touchscreen issue you're experiencing with your ActiveBuds.
Please contact our support team directly at support@ikkoaudio.com, and we’ll help you resolve this as quickly as possible. Be sure to include your order details and a short video if possible — that will help us speed things up!
We’re here to help you every step of the way.
Best regards,
The iKKO Team
