Device exchange


  • Your website mentions that new activebuds are coming out later this year and that you will be offering an exchange for existing owners.  What does this exchange look like?  I am very interested in buying a set, but will likely wait for version 2 if they are coming out in the next 6 months or so.  

     

     

    When will the new ActiveBuds be released?

    Our new model is anticipated to launch around the fourth quarter of 2024.

    On the other hand, ActiveBuds will soon be available in a variety of new colors around the second quarter of 2024. This is part of our ongoing commitment to enhancing your listening experience.

    We are continuously updating our app with new features.

    Through these app and system updates, you'll be able to keep your ActiveBuds up-to-date and optimized, ensuring you always have the best experience possible.

    Upon the launch of the new version, we will also offer an upgrade policy for our existing customers to exchange their old models for the new ones.



  • @Tyler 

    Hi Tyler,☺️

    Thank you for reaching out to us with your question. Yes, we will launch a replacement kit for earphones, intended for original ActiveBuds owners to use for updates. Additionally, we will release an upgraded version of the charging case and introduce different colors of ActiveBuds to expand our product line.

    Details regarding the exchange program will be announced closer to the launch date. Please stay tuned! We appreciate your interest and patience as we work to bring you these exciting updates.


  • Was this just the pink version?  Is there a 2.0 on the horizon?  A lot of your community were waiting for q4 2024. 


  • @Tyler

    Hello! Thanks for checking with us! Soon we'll be launching a new AI feature. Please stay tuned for the surprise! 😀


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