Hey so i noticed my screen display have a minor glitch as if it was broken which I found weird so i put the headphones back in the case and the screen shut off and it won't turn back on. When i open it though it does pair and the headphones still make the noises its supposed to but the screen isnt working at all
Hi Marlyn,
Thanks for reaching out — we’re sorry to hear about the screen issue.
Since your ActiveBuds still pair and function normally, it sounds like the screen may need a closer look. Please contact us directly at support@ikkoaudio.com, and our after-sales team will assist you step by step to resolve this.
We’re here to help and get everything working perfectly again for you!
Best regards,
The iKKO Team
